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Mobile Infrastructure Solutions
XIUS AMPLIO
Enrich Customer Experience, Monetize New Avenues!
The ever-changing priorities of consumers make it increasingly difficult for Communication Service Providers (CSPs) to operate with lucrative profit margins. In today’s knowledge-driven ‘glocal’ communities, it is evident for consumers to compare services of various players in the market. Service providers that effectively meet consumer needs are the ones that emerge dominant winners.
Encouraged by the success of implementing systems that enhance customer experience and to manage operations more efficiently, CSPs are adopting business intelligence and predictive analytics to attain commendable results.
CSP Needs:
Complete know-how about customers they are engaging with
Offer differentiated and customized products / services
Engage effectively with customers to improve stickiness
Execute tailored personalized strategy as customers progress along their lifecycle
Monetize available bandwidth with contextual offers
Improve overall customer experience
Optimize core data network utilization and allocate sparse resources basis customer mix
Identify customers likely to churn and execute retention strategy
Combat competition effectively
XIUS AMPLIO Provides:
A consultative approach to identify business challenges and recommend analytical solutions
A unique offering built on the company’s Predictive Data Modeling Platform
Organic engine powered by state-of-the-art analytics
Technology platform that offers real time usage analytics
Intelligence on customer usage patterns to drive data revenue
Rich, personalized experiences across customer segments
Ability to utilize scarce network resources without hampering Quality of Service
Overall improvement in Average Revenue Per User (ARPU) & churn reduction
Accurate prediction of CSP’s distributor inventory needs
Consistent revenue growth by addressing customer specific needs
