Maria Augusta, with over 10 years of experience in Telco and banking, serves as the Customer Relationship Manager for LatAm at XIUS. Her role involves building strong, long-term customer relationships and enhancing satisfaction. Maria’s focus on goals, team engagement, and a deep understanding of technical and commercial aspects drives improved customer experiences. Before XIUS, she played a pivotal role in developing revenue channels for mobile operators, implementing industry best practices, and managing key client relationships and strategic growth in Ecuador. Maria holds a Bachelor’s Degree in Telecommunication Engineering, a Master’s Degree in Business Administration, and a Post Graduate Diploma in Managerial Skills.
Maria Augusta Erazo
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